Scam Alert

Storm chasers are responsible for a big portion of residential roofing and siding scams. Homeowners should be aware that some storm chasers only do the bare minimum to replace the house siding and/or roof. Some don’t properly address other problems or restore the roof or siding to its original condition.

Many times, homeowners are left with poorly constructed roofs or unsecured residential siding, and the fraudulent company that was once so ready to help, has vanished.

Sugar Grove requests that residents do their due diligence if damage occurred to your residence. Contact your insurance company for guidance as they will have relationships with existing adjusters/contractors that perform the work.    Several companies flood the areas affected after a major storm passes through our community.  Sugar Grove allows individuals and companies to apply for a solicitors permit to go door to door offering their goods and services.  These individuals are not endorsed by the Village of Sugar Grove and are allowed to solicit in jurisdictions per court case rulings. 

Just a reminder that building permits are required prior to re-roofing, re-siding and most other structural type repairs or improvements on your home. Contractors are required by Ordinance to be registered with the Village of Sugar Grove prior to performing any work. Please feel free to contact the Building Department for a list of registered contractors for the type of work that is needed on your home at 630-391-7220. Building permit information is available on our website at: https://www.sugargroveil.gov/permit-forms. Village of Sugar Grove Community Development is ready to expedite permits for needed repairs to occur.  All door-to-door solicitors must have a solicitors permit from our Police Department prior to soliciting within the Village

 

Here are some sample industry guidelines to follow:

The best way to avoid the storm chaser is to do your own research. Ask to see proof of insurance and check the roofer’s license status with your local building department or licensing agency.

  • Be wary of contractors who go door to door to offer repair services. Ask for recommendations from people you know and trust and, whenever possible, use established local contractors.
  • Call the Attorney General’s Consumer Fraud Hotline 1-800-386-5438 to check out a contractor and to learn if any complaints have been filed against a particular business.
  • Visit the Better Business Bureau’s central Illinois, St. Louis or Chicago websites to see if a business is a member and whether any complaints have been lodged against it.
  • Even if there is a need to act quickly, shop around. Get written estimates from multiple contractors, and don’t be rushed into a deal.
  • Get all of the terms of a contract in writing and obtain a copy of the signed contract.
  • Never make full payment until all the work has been completed to your satisfaction.
  • Never pay in cash.
  • Be aware that you have the right to cancel a contract within three business days if you signed it based on the contractor’s visit to your home.
  • In the case of disaster repair, you have an additional right to cancel. If your insurance carrier denies coverage, you have the right to cancel the contract within five days of when your insurance carrier denies your coverage.
  • Ask to see required state and local permits and licenses. Insurance adjusters and roofers must be licensed by state agencies. If the contractor does not have a required license, or if the name on the license doesn’t match the name on the contractor’s business card or truck, that should raise a red flag. Please visit the Illinois Department of Financial and Professional Regulation’s website to search licenses. Contact the Department of Insurance at (866) 445-5364 to verify that the public adjuster is licensed and in good standing.


October 6, 2025
Wheeler Road Resurfacing Project begins October 7, 2025
Ad for Sugar Grove:
By Tracey Conti October 3, 2025
Finance Director
By Tracey Conti October 1, 2025
It looks like a ghost got into our system and provided the wrong link for the Haunt Your Home Decorating Contest on your eBill. But don’t worry—we’ve got the treat right here πŸ¬πŸ‘‡ πŸ‘‰ https://www.sugargroveil.gov/haunt-your-home-decorating-contest-2025 Get your spooky decorations ready and show us your haunted masterpiece! πŸ•ΈοΈπŸšοΈβœ¨
By Tracey Conti September 29, 2025
As the foliage fades and the chill of frost settles in, Sugar Grove transforms into a HAUNT-ingly delightful village filled with spine-tingling displays and decorations. From eerie apparitions that are GHOSTLY fabulous to creepy critters that will send shivers of joy down your spine, the jack-o'-lanterns are simply PUMPKIN-credible , and the haunted houses are an experience that's a SCREAM! We're all set for a SPELL-binding time as our community embraces the Halloween spirit. This year, we're DYING to see the imaginative and frightful displays our residents will conjure up for the Village of Sugar Grove Haunt Your Home Decorating Contest. Let’s make this a Halloween TOMB, remember! Mwahahaha! The 1st Place Winner will receive a $100 Gift Card to the Sugar Grove Business of their Choice. The 2nd Place Winner will receive a $50 Gift Card to the Sugar Grove Business of their Choice. Contest Rules ​To ensure a fair and enjoyable contest for everyone, please review and adhere to the following: Eligibility : Open to all residents of Sugar Grove. Decorations must be displayed at a residential property within Sugar Grove. Registration: All participants must register by submitting a daytime and nighttime photo (2 photos only, please) of their home, along with their name, address, phone number, and email, to spookyseason@sugargroveil.gov . Registration is accepted October 1, 2025 – October 21, 2025, at 4:30 p.m. Judging: Judging will be done by the Village of Sugar Grove Beautification & Gardening Committee. Decorations: Decorations must be family-friendly and appropriate for all ages. No hazardous or offensive materials are allowed. Participants are responsible for the safety and security of their decorations. Announcement of Winner: The winner will be announced on Friday, October 31, 2025, by 4:30 p.m. Compliance: Participants must comply with all local laws and regulations. Failure to adhere to the rules may result in disqualification from the competition.
By Tracey Conti September 29, 2025
Village of Sugar Grove 2025 Hydrant Flushing Schedule
Tree Trimming Comed
By Tracey Conti September 23, 2025
Tree Trimming to Begin Soon
By Tracey Conti September 2, 2025
New Temporary Location.
By Tracey Conti August 18, 2025
The Sugar Grove Public Works Department will be clearing storm debris this week.
By Tracey Conti July 28, 2025
Looking for opportunities to work with us? Visit our Current Bids and Requests for Proposals (RFPs) page for a list of open projects.
By Tracey Conti June 26, 2025
To ensure that there is an adequate water supply for drinking, bathing, and fire protection this summer, all residents are encouraged to comply with the Village’s water conservation ordinance. Water conservation measures are an important first step in protecting our water supply. All properties connected to the Village Water System must adhere to the following water restrictions: Even-numbered street addresses may water on even-numbered calendar dates between the hours of 6:00 a.m. to 9:00 a.m. and 6:00 p.m. to 9:00 p.m. Odd-numbered street addresses may water on odd-numbered calendar dates between the hours of 6:00 a.m. to 9:00 a.m. and 6:00 p.m. to 9:00 p.m. Automatic watering of trees and shrubs by means of root feeders within the drip line of the tree or shrub follow the even/odd restrictions stated above. There are no restrictions when watering with a hand held device. The planting of sod or grass seed is prohibited during the months of July and August unless you use a water source other than the Village Water System. Outside of the restricted summer months, property owners or residents who want to continuously water a newly seeded or sodded lawn must obtain a permit at the Public Works Department, located at 601 Heartland Drive, 630-391-7230. There is no fee for this permit; however, violators will be subject to fines. There are no restrictions when filling swimming pools that are fifty (50) gallons or less. All properties with swimming pools more than fifty (50) gallons must follow the even/odd watering restrictions during permitted hours of use. Please contact the Public Works Department at 630-391-7230 or pwadmin@sugargroveil.gov with any questions or concerns.
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