The Public Works Department is responsible for the efficient operation of public works systems and programs such as water, sewers, streets and public buildings. The Public Works Department is continually planning for the future to insure that these essential needs for your health, safety, comfort and quality of life are always there for you. Please call 630-391-7230 to report any concerns.
Public Works Department consists of two divisions: Streets & Properties Division and the Utilities Division.
Streets and Properties
The Streets & Properties Division is responsible for the maintenance of the more than 50 miles of streets, curbs and sidewalk. This division provides Snow & Ice Control and manages the Street Maintenance Program including crack-filling and patching. We also provide mosquito abatement in accordance with the Kane County Health Department regulations and maintenance of all Village facilities and properties, right-of-ways, storm sewers, streetlights and signs.The Streets & Properties Division also assists in the management of the Village refuse contract with Waste Management West for waste removal and recycling services. Additional services provided by Waste Management West include yard waste collection, the bi-annual white goods and tires pick-up and street sweeping.
Streets & Properties evaluates parkway trees and their maintenance and the Village’s sidewalk system. The division coordinates the 50/50 Cost-Share Programs for Parkway Tree and Sidewalk Replacement.
The Utilities Division is committed to providing you with safe drinking water. We remain vigilant in meeting the challenges of source water protection and water conservation while continuing to serve the needs of all our water users. Water quality is monitored seven days a week.
The Public Utilities Division is committed to consistently surpassing water quality standards and maintains the Village Sanitary Sewer System in cooperation with Fox Metro Water Reclamation District. Fox Metro is responsible for the economical treatment of wastewater so that it can safely be returned to the environment. A new in-house sanitary sewer preventative maintenance program has been initiated to further this effort.Public Utilities staff supplies the Finance Department with accurate meter readings to ensure proper utility billing. We provide the maintenance of and install replacement water meters as needed. Staff provides J.U.L.I.E. locating services for water and sewer protecting our infrastructure from damage during excavation.
You can submit a Citizen Request through our online system 24 hours a day by clicking here. Requests made through the online system are tracked in a database to ensure proper follow-up and automatically notify the proper person or departments.
Director of Public Works
Streets and Properties Supervisor
Public Works Department
601 Heartland Drive
Sugar Grove, Illinois