Recently, the Village has received calls from residents who have received energy company solicitations. When pursuing electric supply vendor options, consumers are urged to be cautious. Be sure to get all of the details before choosing a supply company as some supply vendors have variable rates that may spike after the start of the new contract, as well as charge penalties for exiting a contract early. Also be alert for utility scams. Some energy suppliers employ door-to-door salesmen to recruit new customers with promises of lower rates for switching. Salespeople may ask for your name, address and utility account number, but not a credit card, however, that information is enough to switch your provider either with your blessing or by “slamming,” the illegal practice of switching customers to another provider without their consent.
To protect yourself, avoid unsolicited offers and compare the rate of service and all terms and conditions before signing any contract or agreement. For a listing of electric supply vendors in Illinois and to compare rates and terms of state-vetted suppliers, please visit pluginillinois.org.