Coronavirus (COVID-19) Information

On August 26, Governor Pritzker announced that the entire state is under an indoor face covering mandate, regardless of vaccination status, effective Monday, August 30. Executive Order 2021-20 implements the new statewide face covering mandate.

The Kane County Vaccination Hub located in Batavia is now open for vaccinations to all Illinois residents 12 years and older. Onsite registration is available and walk-ins are welcome, subject to vaccine availability. To learn more and to schedule an appointment, click here.

The Illinois Department of Public Health has launched the Vaccine Appointment Call Center to assist people who do not have access to or who have difficulty navigating online services in making appointments to receive the COVID-19 vaccine. The toll-free Vaccine Appointment Call Center phone number is 833-621-1284 and can take TTY calls.

Currently, the call center is open seven days a week from 6 am to midnight. There are approximately 500 agents answering calls with the ability to expand during peak periods. The call center has English and Spanish speaking call agents with the availability for translation into other languages. To learn more, click here.

All village facilities are open, however, the Village of Sugar Grove continues to help protect residents, staff and visitors to Village buildings. To that end, face coverings are required to enter Village facilities and social distancing must be maintained.

For Village Hall, call 630-391-7200.

For Public Works, call 630-391-7230.

For Community Development, call 630-391-7220.

Please be assured that our Police Department remains staffed and ready to protect the community. Residents should not hesitate to call 911 if there is an emergency.


While COVID-19 vaccines are being administered at this time, the best way for the public to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:

    • Avoid close contact with people who are sick
    • Avoid touching your eyes, nose, and mouth.
    • Stay home when you are sick.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Practice social distancing.
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
    • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Federal/State/Local Resources

The federal government has created an informative website,

The State of Illinois has launched a new website to update the public on the state’s evolving response to COVID-19 and the resources available to Illinois residents during this challenging time. Visit for the latest information.

In addition, the City of Chicago has put together an informative website on the coronavirus that offers the latest details on the disease and provides steps individuals and communities can take to help minimize the risk of COVID-19 spread. To view, click here.

The Kane County Health Department also has information available at as does the Illinois Department of Public Health.

Congresswoman Lauren Underwood has issued a comprehensive coronavirus (COVID-19) resource guide. It’s a nearly 50 page one-stop shop for local, state, and federal resources. This is a living document and will be updated regularly.

Essential Business Checklist – how to determine the types of businesses and operations that are considered essential

People seeking a hotline can also call the Illinois Coronavirus Disease Hotline at 1-800-889-3931 or send an email to DPH.SICK@ILLINOIS.GOV, anytime, 24-hours a day, seven days a week.

Sugar Grove